TLC CareNow

Powered by TeamLife Health Group

For operators & multi-site teams

Run your community's care from one place

Transparent operator software for everyday use—bookings, schedules, and payroll in clear view. Residents, supervisors, admins, and owners each get a role-based dashboard that's easy to learn and easy to trust.

Built for operators—bookings, schedules, payroll, and role-based dashboards in one platform.

Supervisor reviewing care assignments on a tablet with a team member

See the platform

Sample screens from the TLC CareNow admin experience—not a complete product walkthrough. Request a free demo for a live look at the platform.

Supervisors & front desk

Book for any resident in seconds

Book and rebook on behalf—fill a day or a week in minutes, then pay now or later.

  • Book on behalf

    Schedule care for any resident from the desk.

  • Rebook fast

    Change times or copy visits in seconds.

  • Fill the week

    Stack as many bookings as you need, any day.

  • Pay now or later

    Charge at booking, or when it works for the resident.

Operations

Platform tools

Workbasket, schedules, messaging, and reporting—built in, not bolted on.

  • Workbasket & assignments

    New bookings land in one live queue. Assign care pros and update visits in the app—not in spreadsheets.

  • Schedules & punch

    Shared calendars and shift planning. Punch in/out with location checks so you know who's on site.

  • Messages & reminders

    Team messaging plus visit and handoff reminders—so follow-ups don't get lost between shifts.

  • Reports & insights

    Dashboards and snapshots show how care is running. Payroll and pricing stay clear across locations.

Access by role

Roles & permissions

Each role gets its own dashboard—the right tools for the job, without the clutter.

  • Residents

    Resident dashboard

    • Book visits
    • Pay in the app
    • See their schedule
    • View care plans
  • Care professionals

    Care pro dashboard

    • View assignments
    • Punch in and out
    • Manage their schedule
    • Add care notes
  • Supervisors

    Supervisor dashboard

    • Book and rebook
    • Assign visits
    • Manage care pros
    • Staff schedules
  • Admins

    Admin dashboard

    • Services & pricing
    • Community settings
    • Users & permissions
    • Payments
  • Owners

    Owner dashboard

    • Multi-site snapshots
    • Payroll & reports
    • Client scheduling
    • Full access when needed

Care plans

Plans clients can see—and your team can act on

Easy to find, easy to update, and visible on the floor when something changes.

  • In the app for clients

    Residents and families view plans without paperwork or phone tag.

  • Simple for admins

    Update plans in detail when needs change—no second system.

  • Live in the field

    Care pros and supervisors work from the latest plan.

Documentation

Care notes after every visit

Timestamps and notes stay with the visit—from the floor to end-of-shift sign-off.

  1. Start

    Open the booking; a timestamp records when care begins.

  2. Finish

    Close the visit when done—the finish time locks the record.

  3. Note the service

    Capture notes when each service is completed.

  4. End of shift

    All notes from the shift compile in one place.

  5. Sign off

    The care pro signs off before handoff is complete.

Admin tools

Configure your community

Setup, branding, and day-to-day controls in one admin dashboard—no separate tools for each job.

What admins manage

  • CommunitiesSites & settings
  • ProductsServices & pricing
  • News & EventsCampus updates
  • DocumentsShared files
  • Team MembersStaff & roles
  • ClientsResidents & families

Your brand, in the app

Residents and staff see your community—not a generic template. Admins set how TLC CareNow looks and feels for your campuses.

Next step

See it live—then we'll price for your campuses

A complimentary demo for your leadership and supervisors, focused on day-to-day operations. Pricing is custom for single sites and multi-site groups.

Or email info@teamlifecares.com

FAQ

Operator questions

Scheduling software, visit-based care, roles, and how demos work for senior living teams.

What is TLC CareNow enterprise software for?

It’s care scheduling and operations software for independent living and senior living operators—so teams can book visits, assign care professionals, and see what’s happening across the community without juggling agencies and spreadsheets.

Can we schedule care by the visit instead of long blocks?

Yes. Enterprise CareNow is built around visit-based scheduling: book short or stacked visits, rebook quickly, and fill a day or week as residents need—without traditional agency minimums driving the calendar.

What roles and dashboards are included?

Residents, care professionals, supervisors, admins, and owners each get a role-based dashboard with the tools they need—booking, assignments, punch in/out, services and pricing, and operational visibility—without cluttering every screen for every user.

How does payroll and staffing visibility work?

Care professionals punch in and out against assigned visits, and supervisors and admins can see schedules and coverage in one place. That gives leadership clearer payroll and staffing visibility tied to real visits—not guesswork across disconnected tools.

How do demos and pricing work?

We start with a complimentary demo for leadership and supervisors focused on day-to-day operations. Pricing is custom for single sites and multi-site groups—request a demo and we’ll tailor next steps to your campuses.