Designed for residents, owners, admins, and care teams
Run your community's care from one place
TLC CareNow is transparent operator software built for everyday use—straightforward to learn, with clear visibility into care, not a complicated platform your community has to work around. Residents, supervisors, admins, and owners each get a role-based dashboard so bookings, schedules, and payroll are easy to see and easy to trust.
See the platform
Real screens from the TLC CareNow admin experience—use the arrows or dots to browse.
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Supervisors & front desk
Book for any resident in seconds
Book and rebook on behalf of anyone—fill a day or a full week in minutes, then pay now or pay later when it works for the resident.
Book on behalf
Schedule care for any resident from the desk.
Rebook fast
Change times or copy visits in seconds.
Fill the week
Stack as many bookings as you need, any day.
Pay now or pay later
Lock in the schedule—charge when you book, or pay later when it works for the resident.
Platform tools
Workbasket, schedules, messaging, and reporting—built in, not bolted on.
Workbasket & assignments
New bookings land in one live queue. Supervisors assign care pros and update visits in the app—not in spreadsheets or phone tag.
Schedules & punch
Shared calendars and shift planning for your team. Punch in/out with location checks so supervisors know who is on site and when.
Messages & reminders
Team messaging in the app, plus scheduled reminders for visits and handoffs—so follow-ups do not get lost between shifts.
Reports & insights
Dashboards and community snapshots show how care is running. Payroll and pricing tools give operators a clear view across locations.
Roles & permissions
Every role gets its own dashboard—the right tools for that job, without clutter from everything else.
Residents
Resident dashboard
Care professionals
Care professional dashboard
Supervisors
Supervisor dashboard
Admins
Admin dashboard
Owners
Owner dashboard
Care plans clients can access—and your team can act on
Care plans stay easy to find, easy to update, and easy to see in the field when something changes.
Accessible for clients
Clients can view care plans in the app without hunting through paperwork or phone calls.
Easy to edit
Admins update care plans in detail when needs change—without a separate system.
Visible in the field
Care pros and supervisors see new care plan changes so everyone out on the floor is working from the latest plan.
Care notes after every visit
Care pros start and finish each in-progress booking with timestamps—documentation stays with the visit from the floor to end-of-shift sign-off.
Start the visit
The care professional starts the in-progress booking; a timestamp records when care begins.
Finish the visit
They complete the visit when done; the finish timestamp closes the record and helps prevent time leakage.
After each service
Care notes are captured when the service is completed, so nothing is left undocumented.
End of shift
All care notes from the shift are compiled in one place for review.
Care pro sign-off
The care professional signs off on the shift’s notes before handoff is complete.
Configure your community
Admins manage setup, branding, and day-to-day controls from one place—no separate tools for each job.
Admin dashboard modules
- Communities
- Products
- News & Events
- Documents
- Team Members
- Clients
Manage your own branding
Your community's app experience can reflect your brand—not a generic template. Admins configure how TLC CareNow looks and feels for residents and staff.
Free demo & pricing
Every community is different. We'll walk your team through a complimentary demo and put together pricing for your campuses.
- Hands-on demo for leadership and supervisors
- Focused on operations—not just the resident app
- Custom pricing for single sites and multi-site groups