Same-day scheduling
Book short visits when you need them—no 4-hour agency minimums.
Compassionate Care,Conveniently On-Demand
Care built for independent living—schedule the visits you need, when you need them, without a full-day agency minimum.
Book same-day or short-term help through the TLC CareNow app. Our team is on site 24/7 to support residents and families.
How it works
Use TLC CareNow on your phone or computer—sign in, book care, and pay in a few simple steps.
Sign in
Log in with your phone and a secure code. New users set up a short profile for their community.
Book a visit
Choose the care you need, pick a date and time, and add visits to your cart.
Pay securely
Check out in the app and save a payment method for future visits.
Stay updated
See upcoming and past visits on your home screen.
Features
Book care, pay securely, and stay connected—all in the TLC CareNow app.
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Day-to-day tools
Scheduling, payments, visits, and community updates in one place.
Clear service choices
Wellness checks, readiness help, companionship, and more—clear before you book.
Cart & secure payments
Add visits to your cart, pay once, and review billing anytime.
Visit history
Upcoming and completed visits on your home screen.
News & events
Community news and announcements in the app.
Your care team
See who’s on your visits and how to reach support.
For operators & care teams
One app for the teams who run care
When a resident books, your team sees it right away. Assign visits, manage schedules, message staff, and run reports from one app—no spreadsheets or scattered tools.
What your team can do
Four core tools—each built for day-to-day operations.
Workbasket & assignments
New bookings land in one live queue. Supervisors assign care pros and update visits in the app—not in spreadsheets or phone tag.
Schedules & punch
Shared calendars and shift planning for your team. Punch in/out with location checks so supervisors know who is on site and when.
Messages & reminders
Team messaging in the app, plus scheduled reminders for visits and handoffs—so follow-ups do not get lost between shifts.
Reports & insights
Dashboards and community snapshots show how care is running. Payroll and pricing tools give operators a clear view across locations.
Multiple communities
Get In Touch
Tell us about your community or ask a question about TLC CareNow—we'll get back to you soon.
Send us a message
We usually reply within one business day. Name and email are required.
Partner communities
Available at select locations
Residents at participating Solstice communities can book on-demand care through TLC CareNow.
Solstice Palatine
Palatine, Illinois
Solstice Point Defiance
Tacoma, Washington
Solstice Renton
Renton, Washington
Solstice Bellingham
Bellingham, Washington
Don't see your community? Contact us about bringing CareNow to your campus.