Solstice Palatine
Palatine, Illinois
Compassionate Care,Conveniently On-Demand
Care built for independent living—schedule the visits you need, when you need them, without a full-day agency minimum.
Book same-day or short-term help through the TLC CareNow app. Our team is on site 24/7 to support residents and families.
How it works
Use TLC CareNow on your phone or computer—sign in, book care, and pay in a few simple steps.
Sign in
Log in with your phone and a secure code. New users set up a short profile for their community.
Book a visit
Choose the care you need, pick a date and time, and add visits to your cart.
Pay securely
Check out in the app and save a payment method for future visits.
Stay updated
See upcoming and past visits on your home screen.
Features
Book care, pay securely, and stay connected—all in the TLC CareNow app.
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Same-day scheduling
Book short visits when you need them—no 4-hour agency minimums.
Clear service choices
Wellness checks, readiness help, companionship, and more—clear before you book.
Cart & secure payments
Add visits to your cart, pay once, and review billing anytime.
Visit history
Upcoming and completed visits on your home screen.
News & events
Community news and announcements in the app.
Your care team
See who’s on your visits and how to reach support.
For operators & care teams
Built for communities and the teams who run care
TLC CareNow gives community leaders, supervisors, and care professionals one place to manage resident bookings, daily workflows, and operator reporting—without juggling separate tools.
- Community operators
- Supervisors
- Care professionals
Workbasket & assignments
Resident bookings flow into one live queue. Supervisors assign care professionals and manage visit details without spreadsheets or phone tag.
Schedules & punch
Calendar views, shift scheduling, punch in/out, and location verification keep field teams organized and accountable.
Messages & reminders
Staff and care teams communicate in the app, with scheduled reminders so handoffs and follow-ups do not get missed.
Executive insights
Dashboards, community snapshot reports, payroll tools, and pricing controls give operators a clear view across locations.
Get In Touch
Tell us about your community or ask a question about TLC CareNow—we'll get back to you soon.
Send a message
Fill out the form and our team will respond as soon as we can.
Partner communities
Available at select locations
Residents at participating Solstice communities can book on-demand care through TLC CareNow.
Solstice Point Defiance
Tacoma, Washington
Solstice Renton
Renton, Washington
Don't see your community? Contact us about bringing CareNow to your campus.