Same-day scheduling
Book short visits when you need them—15, 30, 60 minutes, or custom lengths, without a full-day agency minimum.
Compassionate Care,Conveniently On-Demand
Care built for independent living—book the visits you need, when you need them, without a full-day agency minimum.
Our team is on site 24/7 to support residents and families at communities across America.
For residents & families
How it works
TLC CareNow is the app residents and families use to book on-demand care at their independent living community. Sign in on your phone or computer, choose the visits you need, pay securely, and track everything in one place—in a few simple steps.
Sign in
Log in with your phone and a one-time code—no password needed. New users add a short profile and choose their community.
Book a visit
Choose the care you need—like a wellness check or companionship—pick a time, and add visits to your cart.
Stay updated
See upcoming and past visits on your home screen, so residents and families always know what’s next.
Pay securely
Check out in the app and save a payment method for faster rebooking next time.
For residents & families
What you can do in the app
Everything residents and families need to book visits, pay, and stay in the loop—right in TLC CareNow.
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Day-to-day tools
The everyday pieces that make booking and following care simple—from the first visit to the next one.
Clear service choices
Wellness checks, readiness help, companionship, escorts, pickups, and more—see what’s included before you book.
Cart & secure payments
Add visits to your cart, pay securely in one checkout, and save a card for faster booking next time.
Visit history
Upcoming and completed visits stay on your home screen, so residents and families always know what’s next.
News & events
Community news and announcements in the app, so campus updates are easy to find.
Your care team
See who’s supporting each visit and how to reach the team when you need help.
For communities
Partner with CareNow on your campus
Offer residents and families flexible, on-demand care—while our team manages visits, schedules, and staffing in one place. A modern alternative to outside agencies and scattered spreadsheets.
FAQ
Common questions
Straight answers about booking visits, who can schedule, and how CareNow fits independent living.
What is on-demand care in independent living?
It’s short, timed CareNow visits you can book when help is needed—same day or ahead—without locking into long agency blocks. Visits are confirmed in the app, so everyone knows who is coming and when.
Can residents book same-day care?
Yes. In partner communities, residents, families, or staff can book for the same day when coverage is available. You pick the service and time; the visit is scheduled and confirmed—no vague callback.
How is CareNow different from traditional agencies?
Agencies often require multi-hour minimums and long lead times. CareNow is built for independent living: visit-length support, flexible booking, and staff who can book on a resident’s behalf—so extra help fits the day instead of forcing a half-day block.
Who can book—residents, families, or staff?
All three, depending on how your community partners with us. Residents book for themselves, families can book remotely, and supervisors or front-desk teams can book on behalf when someone needs help arranging support.
Is CareNow available in my community?
CareNow is offered in partner communities nationwide. Ask your community office if they use CareNow, or contact our team—we’ll help you find the next step for your campus.
Get in touch
Ask about CareNow for your community—or anything else. We’ll reply within one business day.
Send a message
Name and email required. Everything else is optional.
Partner communities
Serving communities nationwide
Residents at participating independent living communities—including these Solstice campuses—can book on-demand care in the TLC CareNow app.
Solstice Palatine
Palatine, Illinois
Solstice Point Defiance
Tacoma, Washington
Solstice Renton
Renton, Washington
Solstice Bellingham
Bellingham, Washington
Your community isn't listed? We bring CareNow to campuses nationwide.
Ask about your campus